From IQ and EQ to We-Q… are your teams and leaders ready? A new intelligence gains in importance and it’s called Collaborative Intelligence (We-Q). It simply shows how intelligent mentally, emotionally and socially as a collective we are – a crucial skill in the digital age.
Accenture Research found that over the last 7 years, communications and customer service skills have remained among the most desirable in job postings across the United States (we probably can assume it is pretty the same around the globe). With the rise of electronic communication, social media and virtual teams, such skills as teamwork and cross-functional collaboration will remain vital.